What plans are you making for your business? For many of us, the idea of developing a plan is just overwhelming, scary and something we often just don’t do. It sounds tedious and time-consuming, and is seen as something that’s useful only as a doorstop. Yet ask a business owner who takes the planning process […]
Your Small Business and Donations
How often are you asked, as a small business owner, for a charitable donation? I have a friend who has labeled this process as being “$20 to death.” Her comment is often accurate as most small-business operators see a steady stream of people asking for money to support charities, sports teams, clubs, civic groups, etc. […]
Developing Your Small Business Team
Building and running a business means handling a variety of tasks and duties. Some of those duties you may enjoy and some you may not. Some of those duties you may be good at and some may frustrate you. One task that many small-business owners continually tell me they neither enjoy nor feel competent at or […]
Understand Your Customers’ Online Service Expectations
How do your customers feel about the opportunity to access your company online? This may be to find information, search for products or services, make a purchase, ask a question, discuss a problem, find more information, get store hours, or determine where you are located. Have you ever thought about this question? Or perhaps you […]
